TVS Motor tops JD Power customer satisfaction study - The Economic Times

Chennai-based TVS MotorBSE -2.82 % Co has topped customer satisfaction with after-sales service for two-wheelers, amid dealers in India facing significant competitive pressure from independent workshops, according to a study by market research and consulting firm JD Power. The study, which measured customer satisfaction with the after-sales service experience at original equipment (OE) authorised service centre during the first 12-24 months of ownership, found SuzukiBSE -2.94 % Motorc .. Read more at: http://economictimes.indiatimes.com/articleshow/52025132.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst

TVS Motor tops two-wheeler customer satisfaction study

TVS Motor tops two-wheeler customer satisfaction study: TVS Motor Company, the country’s third largest two-wheeler maker by volumes, has been&